Get the Basics Right

Phone number is a local, working number

Use a real, local phone number, the one your team actually answers. A local area code builds trust with homeowners searching nearby, and a working number means no missed calls.

  • Don’t use a call-tracking number with a different area code than your service area, they can look less trustworthy to searchers.
  • Test the number yourself, call it and make sure it rings through to your team.
  • Keep it the same everywhere online (website, directories, GBP), mismatched numbers confuse Google and customers alike. Keep it consistent, more about this later.

Phone number example