Messaging turned on

If you enable messaging on your GBP, homeowners can text you directly through your listing. It’s convenient for them, but only helpful if someone’s actually watching it.

• Turn it on only if you or your team can respond promptly
• Set up notifications so messages don’t sit unanswered
• Slow replies here can cost you a job just as easily as a missed phone call
• If you can’t commit to monitoring it, it may be better to leave it off for now